Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website at https://noosahandymanco.com.au and any services provided by Noosa Handyman Co (ABN 31 915 599 411) ("we", "us", "our"). By engaging our services or using our website, you agree to these Terms.

2. Services

Noosa Handyman Co provides professional Handyman services to residential and commercial customers in Noosa, QLD. The specific scope of work will be agreed in writing (or verbally for minor works) prior to commencement.

We reserve the right to decline work at our discretion. Nothing in these Terms obliges us to accept any particular job or engagement.

3. Quotes & Pricing

All quotes provided are valid for 30 days from the date of issue unless otherwise stated in writing. Quotes are based on the information available at the time; variations may apply if unforeseen conditions are discovered on-site.

Where a fixed price has been agreed in writing, that price applies to the scope of work described. Any additional work outside that scope will be quoted separately and requires your written or verbal authorisation before we proceed.

4. Payment

Payment is due upon completion of work unless alternative terms have been agreed in writing. We accept payment by cash, bank transfer, or credit/debit card. Overdue accounts may attract interest and recovery costs as permitted by law.

5. Workmanship Warranty

We stand behind our work. Satisfaction Guaranteed applies to all labour performed by our team. This warranty covers defects in workmanship and does not cover damage caused by misuse, external factors, or third-party interference.

This warranty is in addition to, and does not limit, any rights you may have under the Australian Consumer Law.

6. Liability

To the extent permitted by the Australian Consumer Law and other applicable legislation, our liability to you is limited to re-supplying the relevant service or paying the cost of having the service re-supplied. We are not liable for any indirect, consequential, or economic loss arising from our services or the use of our website.

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

7. Cancellations

If you need to cancel or reschedule an appointment, please notify us as soon as possible. Cancellations made with less than 24 hours notice may incur a call-out fee to cover the cost of reserved labour and travel. We reserve the right to charge for any materials already ordered or work already commenced.

8. Governing Law

These Terms are governed by the laws of QLD, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of QLD.

9. Contact

For questions about these Terms, please contact us at: lachlancdb@gmail.com